Top 10 Questions and Answers FAQs

Popular Questions We Get Asked By Customer

In this section we have compiled some of the most frequently asked questions.
We receive both new and existing customers.

What does that mean for a subaccount?

A subaccount allows you to create separate accounts under your main account for different clients or teams. Each subaccount can have its own settings and limits, making it easy to manage multiple businesses or clients from one central platform. It’s perfect for digital agencies working with several clients who need their own space within the system.

What payment methods are supported?

We accept payments via PayPal and Stripe for credit and debit cards.

How do you deliver the product?

At the moment, products are delivered in 2 different ways.

1.  Pre-registered account – After making a purchase, you will receive an email with your login detail. We are using your email registered at JVsaas to create the subaccount product.
2. License code – Some of the software needs to activate with license/voucher/redeem code. After making a purchase, you will receive the code and instruction on how to redeem.

What does that mean? “Verified Account” badge?

You will see the badge – “✅ Verified Account” in some products. Mean, JVsaas was verified that main account have lifetime software purchased from the developer/product owner. The badge also verified that main account was able to create the subaccount.

What is your refund policy?

We provide 30-days money-back guarantee and 1-year product exchange. Please read our full refund policy here 

Can i get support after purchase?

If you have any issue regarding subaccount/license code, please contact our support using dashboard account.

About the product/software support, we advise users to find the documentation, knowledge-base, tutorial and demo at the developer/product owner website.

Alternatively, you can join the Facebook group product support to get the latest information about the software.

What are 1-year deals, one-time purchased?

At the moment, JVsaas only provides software deals;

1. 1-Year Deal – This is not a subscription; you will pay only for 1-year. You will receive an email from the main account on the next billing date asking if you want to continue the subaccount or not.
2. One-Time Purchase – Also called lifetime deals subaccount. You will pay one-time only. As long as the product owner/developer is running the software/product, you will get access.

Once you purchase lifetime product from us, you have access to that tool as exists for the lifetime of the product. As long as the tool is still available, the developer of the product has agreed you’ll have access to it.

Please read our disclosure disclaimer for more detail.

If I have another question, where can I ask?

We are more than happy to help you answer your question.

if you are a registered user, please contact us through your dashboard account (we have special attention from our buyer).

Other users, please email us at –  office (at) jvsaas. com